No, I haven't forgotten

I haven't forgotten what it's like to work a full 8 hour day, on your feet and serving the needs of the public.  I remember how things can get hectic and mistakes are made.  I know that you don't go out of your way to make mistakes, cause who wants to deal with the flack that mistakes cause.  But...when you work in a drive-thru window, I'm guessing that more often than not, the mistakes aren't discovered until the customer has managed to leave the drive-thru area and returned to their home, a substantial distance from where the mistake occurred.  I can be as understanding as the next person when the occasional mistake is made....yes, I can TOO!!  I just ask you to picture this.  I'm the ONLY car in the drive-thru at McDonalds.  I've got my coupon in hand for a free hot McCafe beverage.  I follow the instructions on the reverse and first advise the drive-thru attendant that I have a coupon.  I keep my order as simple as possible...a peppermint hot chocolate.  That's it, that's all.  Imagine my surprise when I finally get the little opening on the cover peeled back (using my teeth cause I'm driving and can't take my hand off the wheel!!), and get my first mouthful of the nice hot, sweet....waaaaaittt a minute...NOT PEPPERMINT hot chocolate.  How does one get such a simple order screwed up??  I'll never know.  Did I turn around and return to get the order corrected...nah...I was half way home by that time and couldn't be bothered to turn around.  Had it turned out to be a cup of coffee I surely would have...but since they got the order HALF RIGHT, it was hot chocolate, I just told myself to "suck it up princess" and carried on home.  Peppermint is highly overrated anyway!  ;)

WHAT I LEARNED TODAY:  I still hate Rogers, and wish I could cancel my service with them.  No, I can't get into details...otherwise I'm able to trigger that little OCD issue I have and then I'll have to spend the evening on the phone with them trying to correct yet another billing discrepancy...cause as the saying goes "he who fights and runs away lives to fight another day"...tomorrow's another day....maybe I'll feel like fighting then...